Q: WHAT IS A P.M.E.?
A: P.M.E. stands for Paramedical Esthetician, a state board certified practitioner of the skin specializing in the treatment of acne, scarring, hyper-pigmentation, the effects of aging and the environment of the skin.

Q: WHY ARE YOUR FACIALS CALLED "TREATMENTS"?
A: Corrective treatments are somewhat different than those provided at beauty salons or day spas. Our treatments are not designed to be relaxing or pampering. In order to cut down costs and use time effectively for therapeutic procedures, we do not provide facial massage, hand treatments or have you change into a gown. A personalized treatment will be designed according to your specific condition. As with any therapy, there are no guarantees as to the outcome. Positive results depend on home care and regularity of treatments.

Q: HOW LONG WILL IT TAKE TO ACHIEVE RESULTS?
A: Diligence to your specific home care routine and the frequency of clinic treatments enables results to be seen faster. Dedicated clients will generally begin to see results within the first week after the initial treatment. Modifications and adjustments of topical medications MUST be administered OFTEN. Communication is extremely important for maximum benefits.

Q: WHAT IF MY ACNE DOESN'T CLEAR?
A: If it seems that your regimen is not working for you, it may simply call for adjustments to your medicating routine; not complete abandonment of therapy. In order for the skin to clear, it is important that you understand that the skin needs to be dry. Any peeling or dryness indicates penetration of medication. Consider that your treatment schedule may need modification or that a product may need to be substituted for another. Since all regimens are individualized, it is important that you call us as soon as you have any questions.

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Q: HOW DO YOU "CORRECT" SUN, AGE OR ENVIRONMENTALLY DAMAGED SKIN?
A: Similar to the treatment of acne, the safest method is to remove the damaged layers and stimulate new skin cell growth. In order to clear hyper-pigmentation / melasma, results are seen rapidly with the use of Hydroquinnone (a bleaching solution) in conjunction with chemical peeling. It is extremely important to use sun protection to prevent any future damage.

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Q: WHAT IS THE COST OF A TREATMENT & NECESSARY PRODUCTS?
A: Treatment prices start at $35. Topical medication prices range from $6 to $45 per item. Treatments & home routines for the medications applicable to your needs will be fully described and explained during your first appointment.

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Q: IS INSURANCE ACCEPTED?
A: Unfortunately most insurance companies do not cover therapy for acne or problem skin treated by a Paramedical Esthetician.

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Q: WHAT TYPES OF PAYMENT DO YOU ACCEPT?
A: We accept cash, Visa, Master Card, American Express and checks imprinted with your current information. Returned checks are subject to a $20 service fee. Payments are due upon services rendered.

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Q: WHAT IF I NEED TO CANCEL AN APPOINTMENT?
A: Due to the high demand of appointments, we ask that you please give us 24 hour notice so that we may fill the vacancy with a client on our waiting list. There is a $20 NO SHOW FEE for clients who fail to call or show up for a scheduled appointment.